Terms

Terms for using Chill ATAR.

1. Who you are contracting with

Chill ATAR is operated by an Australian sole trader. The operator's legal name, ABN and address for service of notices are available on request by emailing hello@chillatar.au. In these Terms, “we”, “us” and “our” mean that operator, and “you” means the person using the service.

2. Who can use Chill ATAR

Chill ATAR is built for secondary students, and we expect many users to be under 18. You may use Chill ATAR if you are at least 13. If you are under 18, you confirm that your parent or guardian has reviewed and agreed to these Terms on your behalf, and that they accept responsibility for your use of the service and for any purchase made through your account. A parent or guardian can contact us at any time to close an account or ask what we hold.

You are responsible for your account and for keeping your sign-in credentials secure. Tell us promptly if you believe your account has been accessed by someone else.

3. What Chill ATAR is — and is not

Chill ATAR is an independent study-planning, focus and revision product. It helps students plan work, practise recall, stay off distracting apps during study missions and understand VCE-style content.

We do not guarantee a SAC result, exam result, ATAR, admission outcome or any improvement target. Chill ATAR is a study tool, not tutoring, teaching, academic advice, careers advice, medical advice or mental-health care. You remain responsible for checking your school's instructions, your teachers' feedback and official VCAA requirements. If you are struggling with your wellbeing, please talk to a parent, your school wellbeing team, or a service such as Lifeline (13 11 14) or Kids Helpline (1800 55 1800).

4. AI and study content

AI explanations and generated decks can be useful, but they may be incomplete, outdated or wrong. Do not treat AI output as official VCAA, school or teacher advice, and do not submit it as your own work where your school prohibits that. Important work should be checked against trusted sources. Content you send to AI features is processed as described in our Privacy Policy. AI output is generated automatically and is not professional, medical, psychological or crisis advice.

Academic integrity is your responsibility. Chill ATAR is a study tool, not a substitute for your own work. You must comply with your school's and VCAA's authentication and academic integrity rules, and you must not present AI-generated or Chill ATAR-generated material as your own work where those rules prohibit it. We are not responsible for any academic penalty, mark reduction, or disciplinary outcome arising from how you use the service.

5. Screen Time features

Chill ATAR uses Apple's Screen Time and Family Controls frameworks only after you grant permission. App shielding is intended for voluntary study focus. It can be affected by iOS limitations, device settings, permission changes, restarts and emergency unlocks, and it is not a parental-control, safety or supervision product. Do not rely on it to block anything you must not access.

You choose what to restrict. Do not shield apps you may need for emergencies, safety, medical alerts, or contact with a parent, carer or school. Always keep your phone able to make emergency calls. You are responsible for the selections you make and for unlocking them when you need to.

6. Subscriptions, payments and cancellation

Paid plans unlock Plus features such as advanced SAC planning, pressure maps, mistake tracking, app locking and AI study help.

Apple handles the money. Purchases are made through the App Store, and Apple handles payment, renewals, cancellations, billing enquiries and most refund requests. Monthly and yearly plans renew automatically at the then-current price unless cancelled through your Apple account settings at least 24 hours before the renewal date. The 2026 Finals Pass is non-renewing and ends on 31 December 2026.

The price, billing period, trial and renewal terms shown in Apple's purchase sheet at the time of purchase are the ones that apply — they control over any price stated in the app, on this website or in marketing copy. Prices are in Australian dollars unless Apple shows otherwise for your storefront, and may change with effect from your next billing period.

Free trials. Where a free trial is offered, it converts to a paid subscription automatically at the end of the trial unless you cancel at least 24 hours before it ends. Apple offers one introductory trial per subscription group, so a trial may not be available to you even if it is advertised. Any unused part of a free trial is forfeited when you buy a subscription.

Refunds. All refund requests for App Store purchases go to Apple at reportaproblem.apple.com — we cannot process or reverse an App Store charge ourselves. This does not affect your rights under the Australian Consumer Law (section 13).

Fair use. Plus and AI features are subject to fair-use and rate limits so the service stays available for everyone. We may throttle, queue or pause AI features for an account that exceeds them, or that we reasonably believe is being used automatically or shared across people. Included AI credits are part of a subscription, have no cash value, do not carry over unless we say so, and are not separately refundable.

Deleting your Chill ATAR account does not cancel an Apple subscription. Cancel it separately in your Apple subscription settings.

7. Trials, referrals and sponsored access

We may provide temporary Plus access through trials, qualified friend referrals, founding offers, access codes or an organisation-sponsored seat. Eligibility, expiry and reasonable anti-abuse limits apply. We may withdraw or reduce a free grant if we reasonably believe it was obtained through fake accounts, self-referral or other abuse. These grants are not an App Store subscription, have no cash value and cannot be exchanged, sold or transferred.

8. Acceptable use

You must not, and must not attempt to:

9. Your content and our content

You keep ownership of the notes, drawings, decks, photos and other material you create or upload (Your Content). You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process Your Content only so far as needed to operate, secure and support the service for you — for example syncing it between your devices or sending it to an AI provider when you use an AI feature. This licence ends when you delete the content or your account, subject to the backup-retention cycle described below. We do not sell Your Content and we do not use it to train third-party AI models on our own initiative.

You confirm you have the rights to upload Your Content and that it does not infringe anyone else's rights.

Everything else — the Chill ATAR name, logo, app, website, design, software, curriculum structure and original written content — is owned by us or our licensors. We grant you a personal, revocable, non-transferable, non-exclusive licence to use the app for your own study while these Terms are in force. No other rights are granted.

VCAA, SEQTA, Compass, Canvas, Schoolbox, Apple and other names may be referenced to explain study context or interoperability. Those names belong to their owners, and Chill ATAR is not affiliated with, authorised by or endorsed by any of them unless we say so explicitly. VCAA material is used subject to VCAA's own terms and remains VCAA's copyright.

10. Account export, deletion and data

Signed-in users can export cloud account data and request deletion from inside the app. Some encrypted backup copies may remain until the backup-retention cycle expires, where needed for security, integrity or disaster recovery. How we handle personal information is set out in our Privacy Policy, which forms part of these Terms.

11. Changes to the service and to these Terms

We are actively building Chill ATAR. We may add, change, suspend or remove features at any time. If a change materially reduces a paid Plus feature you are currently paying for, we will give you reasonable notice in the app or by email, and you may cancel through Apple.

We may update these Terms. If a change is material, we will update the “last updated” date and give reasonable notice in the app, by email or on this page before it takes effect. Continuing to use Chill ATAR after that date means you accept the updated Terms. If you do not accept them, stop using the service and cancel any subscription through Apple.

12. Suspension and termination

We may suspend, restrict, or terminate your access to Chill ATAR, or any part of it, and may delete your account, at our sole discretion, at any time, with or without cause and with or without prior notice. We may do this immediately and without notice where we reasonably believe you have breached these Terms, created legal or security risk for us or another user, abused free or promotional access, or where we are required to by law.

We may also stop offering Chill ATAR entirely, or in your country, on reasonable notice.

You may stop using Chill ATAR at any time, and may delete your account in the app. Cancel any subscription separately through Apple.

If we terminate your access without cause — meaning not because of your breach, abuse, risk to others, or a legal requirement — and you have prepaid for a period you have not yet received, we will refund the unused portion on a pro-rata basis, or direct you to Apple where Apple must process it. Where we terminate for cause, no refund is due except as required by law, including the Australian Consumer Law.

Sections 8, 9, 12, 13, 14, 15, 16 and 17 survive termination, along with any other clause that by its nature should survive.

13. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Sections 14 and 15 apply only to the extent the law allows, and are read subject to this section 13. Where we are permitted to limit our liability for breach of a non-excludable guarantee, our liability is limited, at our option, to resupplying the service or paying the cost of having it resupplied.

14. Disclaimer of warranties

Subject to section 13, Chill ATAR is provided “as is” and “as available”, without warranties or representations of any kind, whether express, implied, statutory or otherwise. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, accuracy and non-infringement.

Without limiting that, we do not warrant that: the service will be uninterrupted, timely, secure or error-free; that defects will be corrected; that any content, schedule, prediction, ATAR estimate, study plan or AI output will be accurate, complete, current or suitable for your purposes; that app blocking or Screen Time shielding will work in all circumstances or cannot be bypassed; that data will not be lost; or that the service will meet your requirements or produce any particular academic result. You use Chill ATAR at your own risk and remain responsible for keeping your own copies of anything important.

15. Limitation of liability

Subject to section 13, to the maximum extent permitted by law:

These limits apply to all claims however framed — contract, negligence or other tort, statute, equity, restitution or otherwise. Our liability is reduced to the extent your own act, omission or breach caused or contributed to the loss.

16. Indemnity

You indemnify us, and keep us indemnified, against all claims, demands, proceedings, losses, damages, fines, penalties, costs and expenses (including reasonable legal costs on a solicitor-and-own- client basis) arising out of or in connection with:

This indemnity is reduced to the extent the loss was caused by our own breach, negligence or wilful misconduct. If you are under 18, your parent or guardian gives this indemnity on your behalf. We may control the defence and settlement of any indemnified claim, and you will cooperate with us at your cost.

17. Governing law and dispute resolution

These Terms and any dispute arising out of or in connection with them or with Chill ATAR are governed by the laws of the State of Victoria, Australia, and the laws of the Commonwealth of Australia that apply in Victoria.

You and we submit to the exclusive jurisdiction of the courts of Victoria, Australia, and of the courts that hear appeals from them. You agree not to bring proceedings in any other forum, and you waive any objection to Victoria on the grounds of venue or inconvenient forum. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Talk to us first. Before starting any proceeding, you agree to raise the dispute with us in writing at hello@chillatar.au, setting out what happened and what you want, and to negotiate with us in good faith for at least 30 days. This does not stop either party from seeking urgent injunctive relief from a Victorian court, and it does not limit your right to complain to a regulator such as the ACCC, Consumer Affairs Victoria or the Office of the Australian Information Commissioner.

18. General

Severability. If any part of these Terms is unenforceable, it is read down to the minimum extent necessary or severed, and the rest continues to apply.

No waiver. If we do not enforce a right, that is not a waiver of it.

Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to a successor or purchaser of the Chill ATAR business, on notice to you.

Force majeure. We are not liable for any failure or delay caused by an event beyond our reasonable control.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between us about Chill ATAR and replace anything said or written before.

Apple. Apple is not a party to these Terms and is not responsible for Chill ATAR. Apple has no obligation to provide support or maintenance for the app. Your use of the app is also subject to Apple's App Store Terms of Service and the Licensed Application End User Licence Agreement. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Notices. We may give you notice in the app, by email to your account address, or on this page. You give us notice at hello@chillatar.au.

19. Contact

Questions, account requests, complaints and support: hello@chillatar.au. You can also use the support page.

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We may amend these Terms to reflect changes in law, platform policy or product operation, at our sole discretion, subject to any rights you have as a consumer under the Australian Consumer Law.