Need a hand?
We usually reply within two business days.
Contact us
Email hello@chillatar.au with the subject line “Chill ATAR support”. Tell us what happened, what device you use and the steps that led there. Please do not send your password, school portal password or private worksheet photos.
Account and privacy
For account export, deletion or privacy questions, use the same email address. We will ask for enough information to find the account, but never your password. Read the privacy policyfor what the app stores and what stays on your device.
Purchases
Apple handles billing, renewals and refunds. You can manage a subscription in iPhone Settings → your name → Subscriptions. If a purchase is missing inside Chill ATAR, include the Apple receipt details shown by the App Store—never a payment-card number.